YOU CAN ORDER BY PHONE OR DIRECTLY ONLINE!.

Tel/Fax: 020 8873 2893

email:sales@dreamcraftstore.co.uk

NEW ITEMS ADDED THIS WEEK! CHRISTMAS SHOP GIFT IDEAS SALES! SALE! SALE! SHOPPING BY THEMES ADHESIVES ALBUMS AND ACCESSORIES Beautiful albums by K&Co, Pioneer, Sticker Studio, etc. BITS AND BOBS BOOKS, MAGAZINES, DVDS AND VIDEOS BRADS AND EYELETS CARDS, ENVELOPES AND KITS CUSTOM DIE CUTS CUT-OUTS DECOPATCH DIE CUTS EMBELLISHMENTS EMBOSSING POWDERS INKS AND INKPADS KIDS CRAFTS AND KITS Great fun gift ideas from Klutz such as Friendship Bracelets, Fantastic Foam Book, How to Make a Fairy, Scrapbooks, Dream Journals, Doodle Pads, Clay Boks, Cootie Catchers and many other great things! PAPERS AND CARDSTOCK Great brands such as PSX, Magenta, Sticker Studio and many others. Also paper kits which have all the things needed to complete a whole scrapbooking page. PENS, PENCILS, PAINTS AND CHALKS PUNCHES AND EMBOSSING PUNCHES RIBBONS, BUTTONS AND STRINGS STAMPS AND ACCESSORIES STENCILS AND TEMPLATES STICKERS JOLEE'S BOUTIQUE, PSX, MAGENTA, K&cO, ATS, STICKOPOTAMUS, VELLUM STICKERS AND MANY OTHERS, PEEL OFF STICKERS AND RUB-ONS. TOOLS About Us DreamCrafts are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: DreamCrafts 107 Thistledene Thames Ditton Surrey KT7 0YW United Kingdom Phone: 020 8873 2893 Fax: 020 8873 2893 Email: sales [at] dreamcraftstore [dot] co [dot] uk Making A Purchase While we don't want to get into a morass of legal definitions, here are a few points you should understand and agree to before ordering: Nothing in this online store should be construed as a legal contract or agreement. Simply stated, you are saying "I'd like to buy these things if possible". We are saying "We would probably like to sell them to you." However, the following factors could negatively impact such a tranasaction taking place: One or more items could be out of stock. If part of your order depends upon the availability of one or more other items, it might be wise to contact us and say so! We could have technical difficulties receiving or processing your order. Please ensure that we have correct contact information in case we need to get in touch. Your payment might not be honoured. We reserve the right to take all legal steps to recover monies owed and the expenses incurred in doing so. We could make a mistake. You must contact us and allow us a reasonable opportunity to rectify such mistakes before cancelling cheques or credit card payments. We're doing everything we can to make using our site and shopping online a safe and pleasant experience for everyone involved. If you have any concerns or problems please contact the shop or email us at info@dreamcraftstore.co.uk. Shipping And Handling Parcels will be sent (stock permitting) within one business day once payment has been made and payment by cheque has cleared. POSTAGE CHARGES ARE FOR THE UK ONLY. PLEASE EMAIL US AT sales@dreamcraftstore.co.uk FOR SHIPPING PRICES FOR ALL OTHER COUNTRIES. POSTAGE FEES (ORDERS BETWEEN) £ 0.01 - £10.00 £1.50 £10.01- £20.00 £2.50 £20.01 -£59.99 £3.50 £60 AND OVER FREE POSTAGE Delivery Schedule Important Information: In most instances your order will be despatched on the first business day after your order is placed. However, we are closed on Saturdays and Sundays, so orders placed over a weekend will usually be sent on the following Monday. Whilst we endeavour to keep the online store as up-to-date as possible, there may be items that are out of stock when we receive your order. We do not currently operate a backorder system - if an item is out of stock at the time you order, you will need to re-order at a later date. Note that newly introduced items are often difficult to restock at short notice. Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. Credit Card Security How To Make Payment Option 1 We accept payment via Paypal. Paypal is free to use and you can register with most Credit Cards and Debit cards. Paypal enables FAST, FREE and SECURE payments online. Option 2 You can pay for your order by personal cheque/postal order. Please send your order via e-mail to sales@dreamcraftstore.co.uk Cheques should be made payable to DreamCrafts and posted to the address shown on our “Contact Us” page. Please also send us a printed copy of your e-mail order. Your order will be despatched as soon as we have had confirmation of payment clearance from our bank. Guarantee Your satisfaction is of the utmost importance to us. Should you receive any consignment from us that is damaged, please advise us immediately. All packages will be dispatched in perfect condition, and we would request you obtain where possible evidence of damaged packaging BEFORE opening it. A claim for compensation if appropriate will need to be submitted to Royal Mail. If any item sent to you by us is faulty or incomplete, please contact us and we will arrange for a replacement to be sent at our cost. We reserve the right to request you return the faulty goods if required. Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 020 8873 2893 (International +44 020 8873 2893) or fax us on 020 8873 2893 or write to us at 107 Thistledene Thames Ditton Surrey KT7 0YW United Kingdom Privacy Policy DreamCrafts do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Returns Policy We try our best to ensure that the packaging we use protects your precious papers, etc., and always send goods out in pristine condition. However, we cannot accept liability for items damaged in transit. In this instance, you must contact the post office. It is useful if you photograph visibly damaged packaging before opening. Goods that are faulty or not as described can, of course, be returned. Please contact us for a return authorisation number. We cannot accept the return of goods that you simply don't like. Your use of the online store signifies your acceptance of our full terms and conditions. Remittance Terms All orders are to be paid for before dispatch. If paying by cheque, we may not dispatch your order until the cheque has cleared. To pay by cheque, please complete and print out your order, then post a cheque payable to DreamCrafts to our address.

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